Complaints

Complaints

About complaints

Anyone can make a complaint to the Commissioner about a lawyer practising in South Australia.

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Types of complaints

There are two types of complaints; misconduct and overcharging.

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Making a complaint

Complaints must be made in writing, preferably using the complaint form.

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Complaint process for misconduct

When a complaint about potential misconduct is received, the Commissioner’s office follows a thorough investigative process.

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Complaint process for overcharging

When a complaint about potential overcharging is received, the Commissioner’s office follows a thorough investigative process.

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Conciliating a complaint

Resolving a complaint quickly and efficiently is ideal.

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