Conciliation

Conciliation

About conciliation

The Commissioner's office offers a confidential conciliation service which involves an accredited and experienced conciliator working with a complainant and their lawyer to help resolve a complaint.

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Types of conciliation

The Commissioner’s office offers two types of conciliation services; informal and formal conciliation.

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Confidentiality during conciliation

The Commissioner’s conciliation service is confidential, and the conciliator aims to make the conciliation as fair as possible for everyone.

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Conciliation and complaint resolution

When trying to resolve a complaint, the Commissioner's conciliation service may be beneficial.

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